meeting was held on 20th September by the member
societies of the Chiswick Protection Group
(CPG) with Tony Arbour, our elected constituency
member of the GLA.
following questions were asked - click on the
question to go to the answer.
are the new arrangements for Transport under
Transport for London?
Can Piccadilly Line trains
be made to stop at all times at Turnham Green
Can bus services on routes 27,
94 and E3 be made more reliable and frequent?
Can track noise on the District
Lines be reduced?
Can District Line services
be made more consistent?
When will 'Countdown'
displays be installed in Chiswick bus shelters?
How can we get any CCTV cameras
Planning in the GLA?
following are extracts from the answers he
supplied to our questions.
What are the new arrangements for Transport
under Transport for London?
update was as follows. " The Transport for
London committee (TfL) is accountable to the
Mayor and responsible for delivering an integrated
and sustainable transport strategy for London.
To enable TfL to deliver the Mayor's integrated
transport strategy TfL: manages the buses,
Croydon Tramlink, and the Docklands Light Railway;
manages the Underground once the issue of the
Public Private Partnership has been agreed:
manages a network of important roads, to be
known as the GLA road network; regulates taxis
& minicabs; runs London River Services; promote
river for passenger and freight movement; helps
co-ordinate the Dial-a-Ride and Taxicard schemes
for door- to-door services for transport users
with mobility problems; and is responsible
for traffic lights across London.
is under the direct control of the Mayor as
he chairs the TfL Board. With him on the board
are another 14 non-executive members. (The
Mayor) produces an integrated transport strategy
for London; consults the London Assembly, boroughs
and others on the strategy; sets TfL's budget;
appoints the board of TfL; has wide powers
of direction over TfL; approves fares (except
taxi fares); has a say in how the commuter
railways are run; has powers able to fund new
services, make investments and introduce new
- Can Piccadilly Line trains be made to stop
at all times at Turnham Green station?
obtained by Tony Arbour follows - he says he
can be only a conduit on these matters but
he has clearly asked for explanations).
short answer is 'no' because the current frequency
of trains on the line precludes it and the
increase in revenue would be insufficient to
fund it. The Piccadilly Line offers the most
intensive service anywhere on the London Underground
network (and has done since September 1996).
Trains travel at two or three minute intervals
between Arnos Grove and Acton Town for most
of the day. Under present track and signalling
capacities, this can only be achieved by running
non-stop between Hammersmith and Acton Town
(a six-minute journey). Trains run less frequently
in the early morning and late at night, allowing
them to call at Turnham Green (adding one minute
to the journey between Hammersmith and Acton
Town). To enable trains to stop at Turnham
Green all day, either trains would have to
run less frequently on the entire line, or
two further trains and at least six extra drivers
would be needed.
to survey results, the marginal increase in
revenue generated from stopping at Turnham
Green would be insufficient to fund these additional
resources in the foreseeable future, However,
District Line services during the day have
been enhanced to provide trains about every
four to six minutes between Hammersmith and
Turnham Green and every eight to thirteen minutes
between Turnham Green and Acton Town.
Friday 18 August 2000, the Hounslow, Feltham
& Hanworth Times carried three letters to the
editor complaining about the Piccadilly Line.
In one letter, Chiswick Protection Group secretary
Peter Eversden said that they are concerned
about 'the effect of airport passenger numbers
on Underground overcrowding.' He also didn't
accept that increasing the frequency of trains
should he achieved without enabling all trains
to stop at Turnham Green. He also demanded
"investment for a better service". "
Can bus services on routes 27, 94 and E3 be
made more reliable and frequent?
obtained by Tony Arbour were as follows.
27: Runs between Chalk Farm and Turnham Green
via Camden Town, Marylebone Road, Paddington,
Notting Hill Gate, Kensington High Street,
Hammersmith and Chiswick. It's quite a long
route that crosses a lot of arterial roads
so it can get blocked very easily and is therefore
prone to more than its fair share of delays.
Contract with London United which currently
runs the service is about to terminate and
a new contract with First Centre West starts
11 November. The new contractor is committing
more resources to the route to improve its
reliability. Basically, the timetable is being
revised to give drivers more time to complete
their journeys and more turnaround time at
either end of the run. This requires extra
buses on the route to ensure that the frequency
of buses remains the same. Buses on this route
have also been diverted while there has been
a weight restriction imposed on Olympia Railway
Bridge. Work should have progressed to the
point that buses will be allowed back on the
bridge by the end of October. This should also
improve the reliability of the service. We
are also considering assigning more supervisors
to the route so that if it gets disrupted they
can take remedial action.
94: Runs between Acton Green and Piccadilly
Circus via Shepherd's Bush, Notting Hill Gate,
Marble Arch and Oxford Circus. A new schedule
is being introduced on 11 November to remedy
the situation. Bus times during the morning
peak are being re-jigged to enable the service
to run more reliably. [Note by P.Eversden -
the main problem is the way buses terminate
their west-bound journey at Shepherds Bush
garage, instead of completing their route to
Acton Green and then returning to the garage.]
E3: Runs between Greenford and Chiswick via
Hanwell, Northfield and Acton. According to
London Buses, recent monitoring, shows the
reliability of this service is fairly high.
LB is generally satisfied with how the route
is performing but if the Chiswick Protection
Group can specify when and where there are
problems, then LB would be more than happy
to follow up.' [Note by P.Eversden - more feedback
from residents on the E3 service is needed.
Also, it was noted at the CPG meeting that
there had been a news release from the GLA
dated 20th September 2000 which announced that
the Mayor had ordered a comprehensive review
of all bus contracts in London.]
Can track noise on the District Lines be reduced?
obtained by Tony Arbour was as follows.
The trains operating on the District line are
known as 'D-stock' and were introduced in 1980-1981.
They are considered by London Underground to
be exceedingly well-designed and were the first
trains to feature full rubber suspension on
all carriages. At the time when they were introduced,
no noise requirements were written into the
specifications of new trains (as they are now)
but D-stock trains are by no means noisy in
comparison with the trains on other lines.
Noise experienced within the carriages is most
likely to be caused by the age of some parts
of the track or steel bridges which tend to
resonate sound. It should be noted, however,
that it is good engineering practice to reduce
track noise because it is usually an indicator
of wear. If a specific complaint is received,
it is forwarded to District Line customer services
manager Russell Cross. Section managers then
attempt to pinpoint the location of the problem
and inspect the condition of the rails at that
point. If they find that the condition of the
rails warrants it, they will then plan remedial
action. If the complainant is still unsatisfied
a detailed Noise and Vibration Questionnaire
is sent to them to precisely pinpoint the location
of the problem. An expert consultant may then
be employed to assess the problem with special
measuring equipment and make recommendations.
The consultant's findings are considered by
London Underground as a 'peg in the ground'
base from which to proceed.
has written on several occasions to LUL over
the last two years claiming that residents
living close to District Line tracks complain
of having their sleep disturbed by track noise
and are worried about the effects of vibration
on their properties. CPG has requested joint-welding
on the parts of the fine that pass through
Chiswick, particularly between Ravenscourt
Park and Acton Town stations. Welding the joints
between the rails reduces the 'clackety-clack'
noise produced by trains passing over the joints.
CPG has also requested replacement of timbers
on the railway bridges near South Parade, Stamford
Brook station and Bollo Lane, and over Turnham
Green Terrace and Fishers Lane. In July 1998,
LUL assured CPG that timber beams on railway
bridges and track on the Chiswick part of the
District Line were in the process of being
replaced or renewed. Since then, the railway
bridge near Bath Road has been re- timbered
on both Piccadilly and District Line eastbound
tracks and some rail joints have been welded
on the Chiswick section of the District Line.
January 2000, LUL wrote to CPG saying that
timber and some rails are to be replaced on
bridges near Stamford Brook station, over Turnham
Green Terrace and near Bollo Lane. LUL also
pointed out that major work was carried out
four years ago on bridges over Fishers Lane
and noise monitoring was carried out on the
District Line in May 1999. The latest correspondence
from LUL to CPG dates from 19 April 2000. It
reports that a Noise and Vibration Strategy
Group has been established within LUL to ensure
a consistent approach across network. Working
methods have been reviewed with an eye to reducing
noise. The author of the letter - public affairs
manager Claire Filby - has brought CPG's concerns
to the attention of engineers on District Line
but needs more specific information about the
exact locations of problems.
legal reasons, LUL has emphasised to me the
importance of not accepting liability for what
they consider to be merely the resident's perception
of a noise problem. I hope all of this proves
useful. If you need anything further or have
any queries, please either email me or call
me on 020 7941 4463. Kind regards, Donald Holder.
by P.Eversden - this is encouraging but there
are still some very bad joints from which noise
can be heard when standing on local station
platforms or walking in roads that the trains
pass over. We should not have to identify each
joint in a complaint because LUL should have
carried out the work promised, as above, in
July 1998 to replace rails with 'welded' ones.
That has been done in some sections and for
a lot of the Piccadilly Line track but it is
the District Line that is closest to residents'
bedroom windows. Claire Filby and Donald Holder
will be asked to ensure the new track is installed
on a priority basis wherever the lines are
close to houses and flats or over bridges.]
Can District Line services be made more consistent?
received: " A new timetable is being introduced
from 24 September 2000 designed to achieve
this end. "
by P.Eversden - CPG members reminded Tony Arbour
of the 'half' service that will be provided
on the District Line when the tunnel repairs
between Earls Court and High Street Kensington
are carried out in a few months' time. It is
hoped that Rayners Lane Piccadilly Line trains
will stop on the District Line platform at
Turnham Green if there are any long delays
in District Line service.]
When will 'Countdown' displays be installed
in Chiswick bus shelters?
'Countdown is an information system that displays
on electronic at bus stops information about
the order in which buses will reach the stop,
heir destinations and the number of minutes
to arrival. The signs have already been installed
in Hammersmith and the scheme will begin to
be 'rolled out' further west in November and
December of this year. All of Chiswick will
not receive the new signs immediately, however,
but the area is part of a scheme to install
about 4000 signs all over London over the next
four years. Current schemes underway in Kingston,
Lambeth, Sutton, Wandsworth, Croydon and Edgware
Road will be completed first and 600 signs
will be installed this financial year. Countdown
is being installed as part of the London Bus
Initiative on 27 selected bus routes, 16 of
which will he completed by March 2001. Stage
2 of the initiative will identify a further
40 routes for similar treatment.'
How can we get any CCTV cameras in Chiswick?
LB Hounslow has put many in other towns in
Arbour has spoken with Chief Superintendent
O'Brien and Terry Thorn of LB Hounslow. (Tony
is a member of the GLA Metropolitan Police
Authority). He has been told that the main
problem with starting any new CCTV system in
an area is the cost of the monitoring station,
at £40,000 annually.
by P.Eversden - CPG members pointed out that
the existence of cameras and the taped recording
of the images was all that was required initially.
The London nail-bomber had been caught that
way.] Tony Arbour added that LB Hounslow is
one of only a few boroughs that have not applied
for anti-social behaviour orders. Those orders
assist in court proceedings, in that the proof
of evidence needs to be made on only a civil
- Planning in the GLA?
GLA Planning Committee (chaired by Tony Arbour)
reviews the Mayor's decisions but the Mayor
could disagree with anything the committee
recommends. The committee will be reviewing
the status of the Unitary Development Plans
(UDPs - local planning policies) of each London
Local Authority. The Mayor can stop the adoption
of any UDP which does not conform to the Spatial
Development Strategy (SDS) and other policies
and strategies of the Mayor. This year, fourteen
London borough UDPs are due for scrutiny. It
is not clear yet what form the SDS will take.
[Note by P.Eversden - objections have been
raised to the LB Richmond upon Thames UDP,
now in post-deposit inspection by DETR, regarding
policies for Kew that would adversely affect
Chiswick. The LB Hounslow UDP is now in revision
stage - pre-deposit - and CPG's objections
have been discussed and will be answered shortly.
Tony Arbour needs to be kept informed on the
planning, the power is in the hands of the
Mayor who can direct refusal on certain kinds
of applications that are before a Local Planning
Authority (LPA). The Mayor can 'advise' a LPA
to give consent. He could appeal, if they refuse.
'Call-in' would be used sparingly as the reasons
could be challenged at appeal. Developers put
in many applications to London's boroughs before
the beginning of July to escape the scrutiny
of the Mayor and the GLA. It is likely that
about five significant planning applications
a week will be examined.