Chiswick Care Home Praised

Social care inspectors find Clifton Gardens provides quality support

Residents at Chiswick's Clifton Gardens care home receive “good quality” support according to the national inspection body for social care.

An inspector from the Commission for Social Care Inspection (CSCI) made an impromptu visit to Clifton Gardens earlier this year and marked it against ten criteria.

On nine performance indicators, CSCI inspector Gavin Thomas, scored the home - which specialises in caring for people with an experience of dementia - a mark of “three”, meaning “standards were met” with “no shortfalls”. On the tenth indicator, he marked it “four” meaning standards were “exceeded” and “commendable”.

Nick Apetroaie, manager of Clifton Gardens said “This is recognition for all the hard work and commitment of staff in ensuring that residents at Clifton Gardens are supported to live meaningful and fulfilling lives. We are aware that moving into a residential setting can be a difficult process for an older person and their family, and that is why all our efforts are focused on ensuring that people joining Clifton Gardens are offered a homely, friendly service combined with the best possible standards of care.”

Susanna White, director of Housing and Community Services for Hounslow Council, said: “The manager and his staff at Clifton Gardens provide first-class care and excellent support services to residents and rightly feel proud of this outstanding inspection report. But we are not complacent and dementia services will get even better at Clifton Gardens with a £1 million extension planned for the near future.”

Earlier this month, Hounslow Council announced Clifton Gardens would receive an extension costing almost £1 million, which will allow it to care for more people with dementia, thanks to funding from North West London Strategic Health Authority and Hounslow Primary Care Trust