Full Text of Apology addressed to the residents of Chiswick
behalf of the London Borough of Hounslow and CIP, the Council's provider of leisure
services, we would like to apologise for the lack of progress with the redevelopment
of Chiswick Back Common tennis Courts.
acknowledge that mistakes have been made, the most significant of which was the
lack of effective management to oversee this project and provide responsibility
and accountability to both the committee and local residents.
also note the lack of investment in the Chiswick Back Common tennis courts. This
was because of the expectation that the redevelopment would go ahead, with hindsight
this prevented more local residents from using the courts.
further recognise that we have not proceeded as rapidly as had expected, and that
we have not kept members and local residents informed of developments, we have
now taken steps to improve our project management systems. Following the recommendation
of the Scrutiny Committee, the issue of Chiswick Back Common tennis courts will
be an item on each Chiswick Area Committee (monitoring) and a dedicated Officer
will be responsible for reporting on progress, as well as providing a point of
contact for Members and local residents.
behalf of the London Borough of Hounslow, and CIP, we confirm that this issue
will not be repeated, and that the lessons learnt will be used to develop improved
methods for managing projects throughout the borough.
Head of Cultural Strategy Partnerships
Borough of Hounslow
Commercial Services Director