Shoppers have reported thefts of handbags and wallets in the store
Shoppers in Sainsbury's are advised to be vigilant, following a number of thefts of bags and wallets at their main Chiswick store.
Two recent incidents were reported to Chiswickw4.com which took place at the self service checkouts.
One member of the public complained that she had not been able to access the CCTV and had been told to report the theft to police herself. She felt the store should have done more to help.
Chiswickw4.com asked management about the problem. We were told that policy was for people to report the incident to police, who could then request the store to provide the CCTV to them.
On average there was at least one such request per week.
Gangs of thieves were operating in Chiswick, not just in Sainsbury's, the representative said. However, he did not believe there had been any particular rise recently in such incidents in the Chiswick store.
He said people needed to be extremely vigilant with their possessions, especially not getting distracted while shopping and leaving bags unattended in trolleys.
The store had CCTV over all checkouts and all the way along the area of self-service desks, where store staff were also watching.
The Chiswick store had a very high take up of the new 'Shop and Scan' devices, which also limited the amount of time a customer would have to display cards or cash while paying.
This problem has been reported in a number of supermarkets across the country. To guard against purse thieves, police have advised people to:
Keep your bag closed and close to you at all times, if possible with the opening towards your body.
- Close your purse and put it away before you leave the till.
- Try not to overload yourself with bags and coats.
- Avoid carrying your purse or wallet in a back trouser pocket.
- Keep cash secure and out of sight.
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August 11, 2019