A Family Business That's Stood The Test of Time

"Old fashioned personal service" is what has helped W4 Printers to survive

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Chiswick businessman Gordon Samuels retired this month from West 4 Printers the company he founded in 1973.

For more than 36 years, Gordon ran the family business from the the same location off Essex Place Square with the help of his son Louis (pictured right with his wife Gill who also helps out).

Other print shops have come and gone along with the Whitbread bottling plant, now replaced by Sainsbury's but West 4 has soldiered on.

Gordon's other son David told ChiswickW4.com, "I recently returned from Canada in time to attend my father's 84th birthday.

"I must admit I could not understand how a small family business like this could survive in the modern digital world, but having sat at the front desk for a few days and experienced the old fashioned personal service offered to customers, it is clear that the face to face interaction is what has kept the business going."

September 15, 2009