Massage Therapist Taking Over Former NatWest Branch

Spa & Massage currently operates from Turnham Green Terrace


Spa & Massage 'coming soon' according to a sign in the window. Picture: ChiswickW4.com

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December 9, 2025

A London massage therapy chain making preparations to open in the former premises of NatWest bank on Chiswick High Road. Signage has already appeared the building but, at this stage, there is no indication of a likely opening date.

Founded in 2007 by Aly and Nicole Thobani after travels in Thailand, Spa & Massage was inspired by the Thai approach to massage as a holistic part of everyday wellbeing rather than a luxury. The company opened its first clinic in Bayswater and has since expanded to seven locations across London.

The new Chiswick premises is expected to offer the full range of therapies for which Spa & Massage has become known, including deep tissue, sports, aromatherapy, pregnancy, reflexology, and remedial massage, alongside physiotherapy and osteopathy. Unlike many spas that train entry-level therapists, the company says it works exclusively with highly experienced professionals and partners with a medical director and health experts.

The company says that the expansion is due to the 'high demand in the area' and that 'this new branch will offer the same signature service and experience that Spa & Massage UK is known for."

The intention is to keep the existing in location on Turnham Green Terrace open with both branches working alongside each other "to better meet the needs of our clients".

Massage therapy has grown in popularity in recent years as Londoners seek natural ways to manage stress, pain, and recovery from injury, often as part of a wider lifestyle shift towards healthy eating and exercise.

The former NatWest branch at 314 Chiswick High Road shut its doors on 20 February 2024, the day after neighbouring Lloyds closed. NatWest’s own report claimed that by 2022 most transactions had shifted online. The closure was one of several in Chiswick, where Halifax and Santander have also departed in recent years, reflecting the broader national trend of banks reducing their high street presence as digital banking becomes dominant. According to consumer group Which?, more than 6,000 UK branches have closed over the past decade, including over 1,400 from the NatWest group alone.

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